www.hexbrand.co.uk is operated by OOS Retail LTD on behalf of Hex. If you have any questions regarding the Website or these Terms & Conditions, or if you have any concerns about any products purchased by you from our website, you can contact us at:
OOS Retail LTD T/A Hex UK
Unit 8, Newbridge Trading Estate
+44 (0) 1179 803 300 ext 204
Registered in England: 11146418
These General Terms and Conditions of Use ("Terms") are entered into by and between you and Hex, a division of Exxel Outdoors. ("Hex")In consideration of your use of and access to this Internet website (“Hex website”) and the promises and obligations herein, and intending to be legally bound, you and Hex hereby agree that your access to and use of the Hex website is subject to these Terms, as well as any modifications issued by Hex to these Terms, and all applicable laws and regulations. BY USING THIS WEBSITE, YOU AGREE TO AND WILL BE DEEMED TO BE BOUND BY THESE TERMS. If you do not want to be bound by these Terms, do not use the Hex website. Among other things, Hex provides information concerning various products and services and the opportunity to obtain additional information concerning those products and services or to purchase them. These Terms and the information provided by Hex in no way override the terms and conditions of your purchase of any product or service except as specifically provided herein. To the extent any area within the Hex website contains specific terms and conditions concerning its use ("Specific Terms"), those Specific Terms are in addition to these Terms. To the extent there is a direct conflict between these Terms and the Specific Terms, the Specific Terms shall prevail.
Hex shall have the right at any time and without prior notice, at its sole discretion, to revise these Terms or to impose new terms and conditions with respect to access to or use of the Hex website. Such revisions and additions shall be effective immediately upon notice thereof, which may be given by any means, including but not limited to posting the revised or additional terms and conditions on the Hex website. You are responsible for reviewing the Terms periodically for any modification that may affect your rights or obligations hereunder. You agree that you shall be deemed to be apprised of and bound by any modification by Hex to these Terms. ANY ACCESS OR USE OF THIS WEBSITE BY YOU AFTER NOTICE OF REVISIONS OR ADDITIONS TO THESE TERMS SHALL CONSTITUTE AND BE DEEMED TO BE YOUR ACCEPTANCE OF SUCH REVISIONS OR ADDITIONS. No modification to these Terms by any party other than Hex shall be valid or enforceable against Hex unless expressly agreed to by Hex in a writing signed by a duly authorized officer of Hex.
Hex reserves the right to immediately terminate this agreement and/or your access to and use of the Hex website or any portion thereof, at any time and for any reason, with or without cause. Hex shall have no liability for termination of this agreement. Upon termination of this agreement, your right to use the Hex website shall immediately cease.
You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Hex website and your purchase of items from Hex (if applicable) on the Hex website.
All design and content featured on the Hex website, including the text, images, photographs, graphics, logos, illustrations, descriptions, data, and other material, as well as the selection, assembly and arrangement thereof, are referred to collectively as the "Content", and are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Hex. This website in its entirety is protected by copyright and applicable trade dress. The Content may contain errors, omissions, or typographical errors or may be out of date. Hex may change, delete, or update any Content at any time and without prior notice. The Content is provided for informational purposes only and is not binding on Hex in any way except to the extent it is specifically indicated to be so. You may view and use the Content only for your personal, noncommercial use, and for shopping and ordering on the Hex website, and for no other purpose, and you shall retain intact all copyright and other proprietary notices. Except as provided in the foregoing, Hex does not grant to you or any person any right to use, reproduce, copy, modify, transmit, display, publish, sell, license, create derivative works, publicly perform, or distribute by any means, method, or process whatsoever, now known or hereafter developed, any of the Content on or transmitted through the Hex website, including without limitation by transferring, downloading or otherwise copying any Content onto any disk drive or other storage medium. Any use of the Content, except as specifically permitted in these Terms, or as otherwise expressly permitted in the Content or in writing signed by Hex, is strictly prohibited.
Links to other Internet websites operated by third parties, including Hex vendors, do not constitute sponsorship, endorsement, or approval by Hex of the content, policies, or practices of such linked sites. Linked sites are not operated, controlled, or maintained by Hex, and Hex is not responsible for the availability, content, security, policies, or practices of linked sites, including without limitation privacy policies and practices. Links to other sites are provided for your convenience only, and you access them at your own risk.
All prices displayed on the Hex.co.uk website are quoted in GDP. Hex may restrict delivery to addresses within the United Kingdom. Hex will add shipping and handling fees and applicable sales/use tax as necessary. Hex reserves the right without prior notice to discontinue or change specifications and prices on products and services offered on the Hex website without incurring any obligation to you. Products displayed on the Hex website are available while supplies last. The receipt by you of an order confirmation does not constitute Hex's acceptance of an order. Prior to Hex's acceptance of an order, verification of information may be required. Hex reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from Hex, for any reason. HEX reserves the right not to accept discounts codes on sale items. Hex reserves the right to limit the order quantity on any item and to refuse service to any customer without prior notification. In the event that a product or service is listed at an incorrect price due to supplier pricing information or typographical error, Hex shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Hex shall promptly issue a credit to your credit card account in the amount of the incorrect price. Hex accepts the following credit cards: Visa, MasterCard, American Express and Discover.
HEX MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER WITH RESPECT TO THE Hex WEBSITE OR ANY LINKED SITE OR ITS CONTENT, INCLUDING THE CONTENT, INFORMATION AND MATERIALS ON IT OR THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE CONTENT, INFORMATION AND MATERIALS. HEX ALSO DOES NOT WARRANT OR REPRESENT THAT YOUR ACCESS TO OR USE OF THE HEX WEBSITE OR ANY LINKED SITE WILL BE UNINTERRUPTED OR FREE OF ERRORS OR OMISSIONS, THAT DEFECTS WILL BE CORRECTED, OR THAT HEX OR ANY LINKED SITE IS FREE OF COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS. WITHOUT LIMITING THE FOREGOING, ALL CONTENT AND MATERIALS ON THIS SITE ARE PROVIDED TO USERS "AS IS," WITH NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY, ACCURACY, COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. THE "AS IS" CONDITION OF CONTENT IS EXPRESSLY MADE A CONDITION OF ANY TRANSACTION ARISING THROUGH OR AS A RESULT OF THE HEX WEBSITE. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.
UNDER NO CIRCUMSTANCES SHALL Hex, ITS SUBSIDIARIES AND AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS, ITS SUPPLIERS OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS AND BUSINESS INTERRUPTION, WHETHER IN CONTRACT OR IN TORT, INCLUDING NEGLIGENCE, ARISING IN ANY WAY FROM ANY PRODUCT OR SERVICE SOLD OR PROVIDED ON THE Hex WEBSITE, EVEN IF Hex IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL Hex’S LIABILITY EXCEED THE PRICE YOU PAID FOR THE PRODUCT OR SERVICE THAT IS THE SUBJECT OF THE CLAIM.
You agree to defend, indemnify, and hold harmless Hex, its subsidiaries and affiliates, Hex's vendors, and each of their affiliates and related entities and their respective directors, officers, employees, and agents from and against all claims, losses, damages, liabilities, and costs (including but not limited to reasonable attorneys' fees and court costs), arising out of or relating to (i) your violation of these Terms, (ii) any allegation that any information on material submitted by you violates any intellectual property rights of any third party, or (iii) any activity related to your account.
Hex takes fraud prevention very seriously and will continually work to protect the security of our card-carrying customers. We reserve the right to flag any online order for fraud prevention purposes. This may cause delays in processing. Customers are encouraged to provide accurate contact information and customer service representatives will make any correspondence attempts to the contact information provided. Customers submitting orders with varying information may be subject to such delays in processing. Flagged orders may be held from processing to await explanation regarding the variance between the billing and shipping information provided. First-time orders from new customers at above-average sterling amounts may only be authorised to ship to the billing address provided. Orders submitted using unsupported credit card information (often international) may be asked to confirm authorisation by submitting a government-issued identification card that matches the information on file with the bank for the credit card holder. International customers who elect to ship freight forwarding/ drop shipping companies may have their orders cancelled at managerial discretion.
All UK orders placed before 15:00 (Monday - Thursday) will be delivered on the next business day via DPD. UK orders placed on a Friday before 15:00 will be received the following Monday. All orders placed after 15:00 on Friday and over the weekend will be received the following Tuesday.
All UK orders sent via DPD will receive an SMS message or email outlining a 1 hour delivery window for when your order will arrive. All UK orders are shipped via DPD.
UK SHIPPING RATES:
DPD Next Business Day - £3.99 (Free on orders over £75)
We aim to deliver all orders as quickly as possible. Delivery times stated on the website are not a full guarantee and are based on approximations. This is due to third party factors, that may cause delays.
Please contact email@example.com if you have any questions.